Privacy Policy

1. Introduction

Welcome to Nordavia Virtual's Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

We respect your privacy and are committed to protecting personally identifiable information you may provide us through our website. We have adopted this Privacy Policy to explain what information may be collected, how we use this information, and under what circumstances we may disclose the information to third parties.

2. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Data: First name, last name, email address, IVAO ID, and Discord username (if provided).
  • Account Information: Login credentials (password is stored in encrypted form) and account settings.
  • Flight and Activity Data: Information related to your virtual flights, pilot statistics, and interactions with our platform.
  • Log Data: Information that your browser sends whenever you visit our website, such as your computer's Internet Protocol (IP) address, browser type, browser version, pages visited, time and date of visit, time spent on pages, and other statistics.
  • Cookies: We use cookies to collect information and improve our services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We may use the information we collect from you for various purposes, including to:

  • Provide, maintain, and improve our services
  • Create and manage your account
  • Track and analyze your virtual airline activities
  • Communicate with you, including sending service-related notices and promotional information
  • Respond to your comments, questions, and requests
  • Monitor and analyze usage patterns and trends
  • Enhance security and protect against fraud

4. Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above.

We may disclose personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request
  • To enforce or apply our terms of use and other agreements
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Nordavia Virtual, our users, or others

5. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential.

6. Third-Party Services

Our website may contain links to third-party websites and services. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children's Privacy

Our service is not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the bottom of this page. You are advised to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective when they are posted on this page.

9. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

10. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you delete your account, we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

11. IVAO Data Integration

As a virtual airline partnered with IVAO (International Virtual Aviation Organisation), we integrate with IVAO's systems to verify membership status and gather flight data. By using our service, you consent to this integration and data sharing with IVAO.

The data shared between our systems and IVAO is limited to what is necessary for verification and operational purposes, such as your IVAO ID, flight hours, and ratings.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Last Updated: April 03, 2025